Shipping Policy For North Devon Campervans

Shipping Method:
Orders are ‘usually’ shipped within 0-1 days Monday to Friday, Via Dx Delivery next day services or Royal Mail first class.

Handling Time: 0-1 day (Monday to Friday)
Transit Time: 1-2 days (Monday to Friday)

Shipping Rates:
£5.99 flat-rate for all items shipped within the UK. We offer free shipping order over £100.

Shipping Status:

Once your order is shipped, you will receive a shipping confirmation email containing your tracking number.

If you do not receive a shipping confirmation email immediately, don’t worry! We have the delivery date or date range provided at checkout, and we ensure delivery within that timeframe.

Order Changes:

Need to make changes to your order? please contact us and we can discuss our plans moving forwards. Please note that custom and pre-ordered pieces cannot be swapped for other designs unless the custom piece differed from the plans given to us.

Item Not Received:

If you have successfully placed an order but have not received it even though the tracking status shows it’s delivered, you should contact the carrier to locate your package. Once the item is handed over to the carrier, we no longer have control over it. If the issue persists, kindly email us at [email protected] for further assistance. We will always do our best to resolve any issues as quickly as possible.

Customer Support: 

Phone: 01237 751 060
Email: [email protected]